Mezzaluna





imageedit_5_3949838586

Website Investments

Mezzaluna

Best Restaurant - Restaurant Dining - Restaurant Styles - Good Restaurant

Restaurant Recipe - - -






Restaurant Service

RRP $140.00

Click on the Google Preview image above to read some pages of this book!

Timely, authoritative, and practical--an incomparable guide to the crucial "difference makers" that keep patrons coming back. When it comes to customer satisfaction, good food served in a timely and attractive manner is only half the story. Restaurant Service takes you beyond those basics to offer a comprehensive guide to important rituals and amenities that make customers feel comfortable and turn a meal into a memorable event. This incomparable how-to guide features:
* Step-by-step guidance on extraordinary table and guest service--from meeting, greeting, and seating, to coat and parcel check, taking reservations, and handling customer complaints
* A comprehensive guide to buying, storing, displaying, preparing, and serving wines, liquors, and other beverages
* Detailed procedures for service setup and administration
* How to feature and serve luxuries and regional specialties that add sizzle to your menu
* ADA requirements and how to comply with them
* And more
Customer satisfaction relies as much on your establishment's courtesy skills as on the quality of the food and the elegance of the surroundings. Timely, authoritative, and extremely practical, Restaurant Service is an incomparable guide to all the important "difference makers" that keep patrons coming back.


The Good Enough Manager

RRP $257.99

Click on the Google Preview image above to read some pages of this book!

The central questions of this book are: How do the best managers behave? What sets them apart from their peers? What impact do they have on their subordinates and co-workers? The theme and organizing idea of the book is the good enough manager ® or GEM. The concept is based on the psychological theory of the good enough mother who provides an environment where an infant learns to develop an autonomous and genuine self. She does this by responding with empathy and adapting her behavior, completely meeting the child's needs in the beginning and then gradually letting go, allowing more autonomy and room for the child to add something uniquely his own to the relationship. This book is based on a primary principle: Just as there is no such thing as a perfect parent, managing people in organizations is an inherently human and fallible endeavor, mainly because managing occurs by and through human relationships. Through the words of over 1000 study respondents, GEMs are shown to be mentors and teachers, relationship builders, and models of integrity for their workers. Each of these themes is explored, making connections to the "right brain" thinking of artists and other creative professionals, managing with emotional intelligence, and historical ideas about management and leadership as adaptive human processes.


How To Build A Franchise Restaurant Business

RRP $18.99

Click on the Google Preview image above to read some pages of this book!

In clear, easy-to-grasp language, the author covers many of the topics that you will need to know in order to launch and run a successful business venture.



Search

Mezzaluna Articles

Best Restaurant Restaurant Dining Restaurant Styles Good Restaurant
Restaurant Recipe

Mezzaluna Books

Best Restaurant Restaurant Dining Restaurant Styles Good Restaurant
Restaurant Recipe

Mezzaluna





imageedit_5_3949838586

Website Investments