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Restaurant Service

RRP $140.00

Click on the Google Preview image above to read some pages of this book!

Timely, authoritative, and practical--an incomparable guide to the crucial "difference makers" that keep patrons coming back. When it comes to customer satisfaction, good food served in a timely and attractive manner is only half the story. Restaurant Service takes you beyond those basics to offer a comprehensive guide to important rituals and amenities that make customers feel comfortable and turn a meal into a memorable event. This incomparable how-to guide features:
* Step-by-step guidance on extraordinary table and guest service--from meeting, greeting, and seating, to coat and parcel check, taking reservations, and handling customer complaints
* A comprehensive guide to buying, storing, displaying, preparing, and serving wines, liquors, and other beverages
* Detailed procedures for service setup and administration
* How to feature and serve luxuries and regional specialties that add sizzle to your menu
* ADA requirements and how to comply with them
* And more
Customer satisfaction relies as much on your establishment's courtesy skills as on the quality of the food and the elegance of the surroundings. Timely, authoritative, and extremely practical, Restaurant Service is an incomparable guide to all the important "difference makers" that keep patrons coming back.


Mackenzie Goode Makes A Mistake

RRP $15.39

Click on the Google Preview image above to read some pages of this book!

Eight-year-old Mackenzie Goode is at it again. Even when she tries to make it up to her parents for making mistakes, she can't seem to avoid the inevitable: making mistakes. When Mac decides to surprise her parents with breakfast in bed, a full on food festival complete with pancakes, toast, and a song, the worst kind of trouble ensues. Despite the efforts of her best friend, Cheese, the kitchen becomes an A-1, top-notch, disaster area and it turns out, instead of doing the surprising, Mac gets the surprise of her life.

But Mac isn't the only one who has to apologize for her mishaps. It turns out fixing mistakes is grown-up work too.


Restaurant Service

RRP $140.00

Click on the Google Preview image above to read some pages of this book!

Timely, authoritative, and practical--an incomparable guide to the crucial "difference makers" that keep patrons coming back. When it comes to customer satisfaction, good food served in a timely and attractive manner is only half the story. Restaurant Service takes you beyond those basics to offer a comprehensive guide to important rituals and amenities that make customers feel comfortable and turn a meal into a memorable event. This incomparable how-to guide features:
* Step-by-step guidance on extraordinary table and guest service--from meeting, greeting, and seating, to coat and parcel check, taking reservations, and handling customer complaints
* A comprehensive guide to buying, storing, displaying, preparing, and serving wines, liquors, and other beverages
* Detailed procedures for service setup and administration
* How to feature and serve luxuries and regional specialties that add sizzle to your menu
* ADA requirements and how to comply with them
* And more
Customer satisfaction relies as much on your establishment's courtesy skills as on the quality of the food and the elegance of the surroundings. Timely, authoritative, and extremely practical, Restaurant Service is an incomparable guide to all the important "difference makers" that keep patrons coming back.



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Best Restaurant Restaurant Dining Restaurant Styles Good Restaurant
Restaurant Recipe

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Best Restaurant Restaurant Dining Restaurant Styles Good Restaurant
Restaurant Recipe

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